Terms and conditions
📜✨ Terms & Conditions — A Little Agreement with the Treasure Mouse ✨
Welcome to the Little Treasure Mouse’s tiny workshop of handmade wonders. By placing an order, you’re agreeing to a few gentle terms that help the Mouse work safely, fairly, and with her usual sprinkle of magic.
🧵 Handmade Magic
Every pop socket is crafted by tiny paws, one at a time.
This means:
- Each item is unique
- Small variations or tiny imperfections may appear
- Colours, sizes, and finishes may vary slightly due to the handmade process
These details are part of the Mouse’s charm and are not considered faults.
🎨 Custom Orders
Custom designs are created especially for you.
By sending your image or idea, you confirm that:
- You have permission to use the artwork or photo
- The Mouse is allowed to create your custom piece using it and she is not responsible for any copyright issues, claims, or complications that may arise from artwork supplied by the customer.
She trusts your good judgement and simply works her tiny magic with whatever you choose to share.
Custom orders cannot be cancelled, returned, or refunded once work has begun, unless the item arrives damaged or faulty.
⏳ Timeframes
The Mouse works carefully, not quickly.
Custom orders are:
- Designed and processed at weekends only
- Completed within up to two weeks once the design weekend begins
This includes design time, edits, ordering materials, crafting, and epoxy drying.
Please only order if these timeframes suit your needs.
📮 Shipping
Once your treasure is complete, it will be posted using your chosen shipping method.
Delivery times depend on the postal service and may vary.
The Mouse cannot control delays once the parcel has left her paws.
🔄 Returns & Refunds
- Custom items: no returns or refunds unless damaged or faulty
- Non‑custom items: may be returned unused and in original condition
- Buyer is responsible for return postage on non‑custom returns
If something arrives damaged, please email the Mouse with photos so she can help.
🔐 Privacy
Your details are kept safe, cosy, and never shared except with trusted services needed to complete your order (like payment processors or postal carriers).
The Mouse never sells or trades your information.
🐭 Fair Use & Kindness
The Mouse reserves the right to refuse orders that:
- Use copyrighted images without permission
- Contain inappropriate or harmful content
- Cannot be safely or reasonably made
She works with kindness and expects the same in return.
📧 Contact
For any questions, concerns, or tiny squeaks of curiosity, please email:
[email protected]